Support FAQs
Frequently Asked Questions
Q: What is Branded My Way?
A: Branded My Way specializes in customized apparel, branding, and promotional products, including t-shirts, polos, power banks, USB hubs, and more.
Q: Where are you located?
A: Our operations are online, serving customers worldwide. Contact us for specific location details.
Q: How can I contact customer support?
A: You can reach us via email, phone, or our website’s contact form.
Q: What types of products do you offer?
A: We offer high-quality apparel, electronic accessories, and customized branding solutions.
Q: Can I customize my apparel and electronic items?
A: Yes! You can add your logo, text, or design to t-shirts, polos, power banks, and more.
Q: What branding and printing solutions do you provide?
A: We offer laser cutting, mug printing, electronics branding, and item branding for corporate and promotional use.
Q: How do I place an order?
You can browse our website, select your product, customize it, and complete the checkout process. Additionally, you can order through eBay, Amazon, and Etsy.
Q: What are the shipping options and delivery times?
A: We offer express shipping with a delivery time of 3 days
Q: Do you offer international shipping?
A: Yes, we ship internationally. Shipping fees vary based on destination.
Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and other secure payment methods.
Q: What is your return and refund policy?
A: Customized items are non-refundable unless defective. Standard items may be returned within a specified period.
Q: Can I upload my own design for printing?
A: Yes! You can upload your design during the order process.
Q: Do you offer bulk discounts for corporate orders?
A: Yes, we provide discounts for bulk orders. Contact us for pricing details.
Q: What if I receive a defective or incorrect item?
A: Contact our support team with order details, and we’ll resolve the issue promptly.
Q: How do I track my order?
A: You’ll receive a tracking link once your order is shipped.